Expertise

  • eCommerce
  • UX
  • Web Design

Swallow Dental had serious issues with their Magento website. UX was almost non- existent, forcing users to resort to the search function to find what they were looking for. We delivered the most effective ways of improving the site and gave it a much needed Magento upgrade.

Better
Insights

Delving into site analysis revealed the original site was disjointed and didn’t offer any interactions from the homepage. Navigation was difficult and, as a result, almost every user went straight to the search just to get around.

Getting to the root

We ended up helping Swallow Dental with a brand update along with art direction to improve their web banners in future.

Better
ideas

Knowing that small changes wouldn’t be enough, while reskinning the site, we made a bunch of structural improvements in the design to make it flow better. Along with the Magento 2.4.1 upgrade, we also implemented Elastic Search to provide further search functionality and a better user experience.

All-round improvement

Our rebuild of the CMS included new functionality, allowing the client to update whole areas of the site.

Better
results

Early analysis shows we have so far increased conversion rates from 2.68% to 4.18%. With further work to come, we’re looking to improve the Google Lighthouse score from 66 to 94. Once this is achieved, we plan to boost both SEO rankings and conversions further.

Ask how
better works
For your brand

Ponderosa is part of Audience Collective. An insight-driven group of specialist agencies that help brands better connect with their audience.